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Monogram

FREQUENTLY ASKED QUESTIONS

How do I track my order?

You will receive an email notification all the steps from order acceptance until order delivery.

What is your refund policy?

We do not accept products return for an exchange or refund.

Which countries do you ship to?

Qatar and GCC countries.

How do I return or modify an order?

We do not accept products return for an exchange or refund. So we highly recommend to choose the size and color carefully.

My product was damaged upon arrival. What should I do?

In that case, you can reach us on WhatsApp by sending a picture and damage details and we will look into the issue immediately. 

 

WhatsApp Number: +97455805071

WhatsApp link: wa.me/+97455805071

 

I have a design for a customized order, how do I send it to you?

We will be glad to check your design either by sending it to our email address or through WhatsApp.

 

Email: contact@monogramqatar.com

 

WhatsApp link: wa.me/+97455805071

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